top of page
All Posts


Human Intelligence in Practice
What Elevated Workplaces Actually Look Like The False Promise of “Just Add AI” Every organization right now is being sold the same story: implement AI, increase efficiency, watch profits soar. Adoption numbers look impressive. Roughly three quarters of global knowledge workers now use generative AI. And yet, nearly the same percentage of organizations report struggling to achieve or scale meaningful value from those investments. The disconnect is telling. While most CHROs say

Jillian MacKenzie
4 days ago4 min read


Why Your Stars Are Exiting - And Why Most “Solutions” Will Not Stop It
Something deeply uncomfortable is happening in leadership pipelines across North America, and most executive teams are still calling it a “talent issue.” It is not. In Canada and the U.S., high-potential leaders are leaving at accelerating rates . According to Gallup, one in four employees globally say they are actively looking for a new job , and the highest intent to leave sits among experienced, high-performing leaders. In Canada specifically, burnout is now cited as a

Jillian MacKenzie
4 days ago5 min read


The Crisis Nobody's Naming—And Why Human Intelligence Is the Answer
The Boardroom Breakdown There's a crisis unfolding in organizations right now, and it's not the one everyone's talking about. While nearly every company is investing in AI, with over 90 percent of Fortune 500 companies employing technologies like ChatGPT, 60% of business leaders worry their organization lacks a plan or vision to implement AI effectively. Meanwhile, leadership burnout jumped from 52% in 2023 to 56% in 2024, and trust in immediate managers dropped from 46% in 2

Jillian MacKenzie
4 days ago3 min read


The $$ Attached To The 5 Friction Buckets
You know the friction exists. You feel it every week—meetings that go nowhere, conflicts that escalate to you, decisions that stall. But when it comes time to justify an investment in fixing it? The conversation usually dies at "How much is this actually costing us?" You don't need a forensic audit. You need conservative math you can defend to your CFO. These five friction points exist in your organization right now. Each one is bleeding money quietly, consistently, and measu

Jillian MacKenzie
4 days ago5 min read


The 5 Friction Buckets That Always Have Dollars Attached
Let's be honest: sometimes it's the system. Sometimes it's the people. Most of the time? It's both. You've got capable leaders operating in unclear systems. Or clear systems run by people who haven't developed the capacity to execute them well. Either way, friction becomes the default—and it's costing you more than you think. The good news? When you address both simultaneously—recalibrating the humans AND redesigning how they operate together—something fundamental shifts. The

Jillian MacKenzie
4 days ago5 min read


The Problem Isn't Your People—It's You
Let’s talk about your “underperforming” team. They’re missing deadlines. Dragging their feet. Lacking initiative. You’re starting to wonder if you accidentally hired a department full of people who have quietly checked out of life. Before you fire off that “needs improvement” email, pause. Have you actually looked in the mirror lately? Not to check for spinach in your teeth, though honestly you should. I mean really looked at what you’re bringing into the room as a leader. Be

Jillian MacKenzie
4 days ago4 min read
bottom of page
