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The Crisis Nobody's Naming—And Why Human Intelligence Is the Answer

  • Writer: Jillian MacKenzie
    Jillian MacKenzie
  • 5 days ago
  • 3 min read

The Boardroom Breakdown

There's a crisis unfolding in organizations right now, and it's not the one everyone's talking about.


While nearly every company is investing in AI, with over 90 percent of Fortune 500 companies employing technologies like ChatGPT, 60% of business leaders worry their organization lacks a plan or vision to implement AI effectively. Meanwhile, leadership burnout jumped from 52% in 2023 to 56% in 2024, and trust in immediate managers dropped from 46% in 2022 to 29% in 2024.


Let that sink in. We're implementing technology at breakneck speed while the humans leading those implementations are burning out and losing the trust of their teams.

The problem isn't AI. The problem is we're automating workflows while the human operating system is quietly breaking down.


What AI Can't Do

AI creates efficiency. We know this. It can process data, automate tasks, generate content, and predict outcomes faster than any human ever could. Cool.


It can't discern. It can't lead with integrity. It can't build trust. It can't make decisions rooted in values when the stakes are high and the path forward is unclear.


Discernment—the ability to perceive, understand, and judge things clearly, especially when distinguishing between similar or obscure matters—is a fundamentally human capacity. It requires context, emotional intelligence, lived experience, and the ability to hold complexity without fragmenting.


And right now, that capacity is under siege.


The Real Cost of the Efficiency Rush

Around 70% of challenges in AI implementation stem from people and process issues, while only 10% involve AI algorithms—despite organizations pouring disproportionate resources into the technical side.


According to SHRM research, 80% of workers classify their understanding of AI as beginner or intermediate, and 47% of employees are unsure how to achieve the productivity gains their employers expect. Meanwhile, burned-out employees are three times more likely to leave their jobs than engaged counterparts.


We're not just facing a skills gap. We're facing a crisis of clarity, confidence, and connection.

Leaders are performing certainty while unraveling on the inside. Teams are colliding instead of collaborating. HR departments are stretched thin, cleaning up cultural fallout they didn't create and can't solve with another wellness app or pizza party.


The rush to optimize has left people scattered, exhausted, and deeply disconnected from the work that once meant something.


Introducing the Human Intelligence Industry

This is why we're pioneering the Human Intelligence Industry (HII).

As the necessary counterpart to the inevitable takeover of AI. 


HII lives at the crossroads of leadership, consciousness, and operational clarity. It's the evolution of executive coaching for the AI era—where strategy and self-awareness become inseparable, where efficiency and empathy aren't opposing forces but complementary ones.


We're the bridge between systems that hum and humans that thrive.


Human Intelligence is about building the discernment, clarity, and inner steadiness that allows leaders and teams to move smarter without fracturing. It's about creating workplaces where people don't have to bend their truth to meet their goals.


Because here's what we know from living it: burnout and misalignment aren't badges of honor. They're predictable outcomes of working in systems that ask you to abandon yourself to succeed.


And the organizations that realize this—that invest in developing human intelligence alongside artificial intelligence—won't just survive the transformation. They will define it.

The future doesn't belong to the organizations with the best technology. It belongs to the ones with the clearest, most grounded, most aligned humans operating that technology.


The Choice Ahead

Here's the reality: You can keep pouring resources into efficiency tools while your people quietly fragment. You can keep asking leaders to perform certainty while they're drowning in doubt. You can keep expecting HR to solve cultural problems with individual wellness initiatives.


Or you can recognize that we're at an inflection point.

AI adoption without human intelligence development isn't innovation. It's organizational self-sabotage in slow motion.


The companies that understand this—that invest in the discernment, alignment, and emotional intelligence of their people with the same urgency they invest in automation—will pull ahead. Not because they rejected technology, but because they refused to sacrifice humanity in pursuit of it.


This is the work of HII. And it's not optional anymore. For the sake of all that is human, book your call here.

 
 
 

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